GUEST EXPERIENCE FAQ’S

Can you please describe a traditional adult experience at Social Kitchen? 
Your cooking experience at Social Kitchen is intended to serve as a place to have fun and connect with friends, family and business colleagues alike. No matter your plan - to attend an experience as a single person, as a couple, with a group of people, or a private occasion; we will provide the atmosphere, culinary coaching, service curation and clean-up during the 2 ½ hours of entertainment that will result in a multi-course dining experience. In teams of four, you will have the opportunity, while led by a culinary guide and service curation team; to interact with others, appreciate a locally crafted beer, wine, cider or non-alcoholic specialty beverage; and then sit down and enjoy the fruits of your a-little-labor around the grand table. If you desire a more customized private occasion experience that is not open to the public, please click here.

What do I wear? 
Social Kitchen is a place to celebrate and build memories, so we encourage you to dress for the occasion – date night, holiday experience, etc. Have fun, be comfortable; though please consider your personal safety related to covering your body and feet to avoid injury while cooking – close toed shoes are preferred. Social Kitchen will also provide an apron for your use during the experience. 

When do you arrive to your experience? 
We look forward to greeting you, and invite you to arrive 10-15 minutes prior to your experience.

Does Social Kitchen provide accommodation for food allergens or dietary preferences?
Absolutely! We are delighted to provide accommodation for food allergens or dietary preferences. Though, we should clarify that Social Kitchen is not an allergy free food space, and there is potential for cross contamination of ingredients in all experiences. We invite you to provide information related to food allergens or dietary preferences during the booking process, or upon your arrival.

Can I be teamed up with other friends who are attending the same experience? 
Absolutely! If you are wanting to cook with friends who have booked separately, please let us know in advance during the booking process, or at connect@social.kitchen; and we would be delighted to accommodate your request.

Is Social Kitchen wheelchair accessible? 
Yes, our facility is wheelchair accessible. The main kitchen island, dining table and restrooms were all designed with ADA consideration, in order to provide accommodation for all disabilities in a seamless manner. 

If I want to bring my own bottle of wine, is there a corkage fee?
We are delighted to have you bring your own bottle of wine to your experience. We have a $20 per bottle corkage fee. 

Is alcohol served at Social Kitchen?
We offer a diversity of wine, beer and specialty non-alcoholic beverage options, of which most are produced by local wineries and breweries. A house beer, cider, red and white wine are available per glass, while all other wine offerings are available per bottle. We also stock a diversity of beer and non-alcoholic canned and bottled beverages. 

Does Social Kitchen receive gratuities?
Our ownership and service team have intentionally chosen not to accept gratuities – the best gratuity you could offer is to share your experience with a friend or family member. However, if you still prefer to express your generosity, please know that all gratuities are donated on a quarterly basis to a local non-profit, as a way of extending our guests’ generosity to benefit our local community. As a hospitality and veteran-owned business, we are especially committed to supporting groups in Clark County that address food and housing insecurity and provide services for veterans.

Does Social Kitchen have guest parking?
If you book a reservation at Social Kitchen, we will send you information as part of your booking receipt that explains details of a complementary and close by location to park during your experience. 

Can the menu offering of the experience change? 
We remain committed to delivering the experience that we have marketed to you. Though, sometimes ingredient substitutions are needed based upon availability and seasonality. Substitutions will always be made with equal or higher-quality ingredients and with care to preserve the integrity of the overall menu and experience.

What is the Social Kitchen cancellation policy? 
Experiences are non-refundable, though they are transferable for someone else to attend in your place. If you want someone else to attend your booked experience, please make arrangements by emailing connect@social.kitchen. Extenuating circumstances related to public safety or security – weather related, power outage, etc.; Social Kitchen will notify you at the earliest possible time and will process a full refund, or transfer your booking to a future experience, whichever you prefer. 

Can my child attend an adult experience?
Absolutely, as we are a family business – we love parents or grandparents and children cooking together – giving them life skills is so important! We invite children that are 10 years old or older to attend public-facing experiences as booked attendees.

Does Social Kitchen offer gift cards?
Yes! Digital gift cards are available for purchase here.

What age kids does Social Kitchen serve?  
As part of the kids experience offerings, we serve kids from ages 10 through 17. You can also book a private occasion, for a children’s birthday celebration or other special event, which can allow you to have an experience with kids of similar age and acquaintance. To learn about Private Occasions, we invite you to click here. 

Does Social Kitchen offer kids camps or special programs throughout the year?
We offer week-long Summer, Winter, and Spring Break sessions that align with the local school calendar. We also offer “after school” programs on late-start Mondays for Vancouver Public Schools. Lastly, there are weekend kids experience offerings, series options and programs that support home-schooled kids. If you are interested in learning more about home school kids’ programs, please email us at connect@social.kitchen.

Can 1:1 support for my child participate in the experience? 
Absolutely! We would be delighted to provide accommodation at no additional cost for the support person to attend the experience, as our desire is to provide a safe and comfortable experience for your child.